Casa Royal provides domestic ground shipping within the US, which takes approximately 3-4 business days to deliver after the order is processed.

We offer a 30-day return/exchange policy if you are unsatisfied with your purchase. To be eligible for a refund, all returns should be shipped in their original form of packaging and include all accessories within 45 days from submission. All returns are refunded to the original payment methods.

We reserve the right to charge 30% if products or packaging are returned in poor condition, or if parts are missing. Also, we reserve the right not to issue a refund if products are damaged due to misuse or negligence.